Before you begin.

Every new patient starts with an assessment. Choose the Focused Assessment ($249) for one main goal, or the Comprehensive Assessment ($399) for several concerns or hormone questions. Not sure which fits? Book a discovery call and we will help you decide.

The Focused Assessment is a 30-minute virtual visit for a primary care or weight management goal, with labs matched to that pathway. The Comprehensive Assessment is a 60-minute virtual visit with expanded labs and an in-person exam, and it is the better fit for hormone therapy or several health concerns at once.

We see adolescents through older adults, ages 13 and up.

Both. Your first consultation is virtual, and later visits can be virtual or in our Ringgold office. Some care, like exams, labs, scans and screenings, needs an in-person visit.

Yes. As a board-certified nurse practitioner, Roxanne can diagnose conditions and prescribe medications during virtual visits when it is clinically appropriate.

No. Memberships are optional after your assessment. Pay-as-you-go visits and services are available too.

Each membership covers a defined set of visits, labs and scans each year, plus unlimited secure messaging with your provider and same or next-day visits. Memberships do not include unlimited visits. Paying yearly gets you one month free.

Each membership includes the labs listed for that plan. Medications, hormone products, outside imaging, and procedures or tests that are not listed are billed separately. Roxanne looks for cost-effective testing options and talks through alternatives with you first.

We are a self-pay practice, so insurance is not required and we do not bill insurance for visits. We still recommend keeping at least a high-deductible plan to cover hospital stays, emergencies and specialist care outside the practice.

Yes. If you have insurance, it may cover prescription medications, lab testing and imaging. Coverage and costs depend on your plan.

Yes, and we love families. Ask us about a customized family membership: adding members of the same household to your plan comes with a discount.

Yes. HSA and FSA cards are welcome, along with other forms of payment.

Yes. Members get 25% off our Fullscript supplement dispensary, and every patient gets 10% off. Members also get 20% off Pure Encapsulations supplements bought in the office.

This practice is a good fit if you:

• Want to be proactive about your health, not just treat problems as they come up
• Are interested in hormone therapy or medical weight loss, done safely by an experienced provider
• Are busy and would rather not wait in a waiting room
• Have a chronic condition and need more time and support than a 15-minute visit allows
• Have felt unheard in traditional healthcare and want shared decisions
• See several specialists and need help coordinating records and treatment plans

Not at all. Health coaching is for anyone who wants more energy, less stress, better habits and fewer health worries down the road.

This practice does not replace emergency care. If you have a medical emergency, call 911 or go to the nearest emergency room. After a hospital stay or specialist visit, Roxanne can help review your records and plan your follow-up care.

The patient portal is optional. You can sign up for secure messaging and its other benefits through the Patient Login link at the top of any page, but you do not need it for your visits. Before your visit, we send your intake forms by text or email. For a virtual visit, your link to join is texted and emailed to you: just click it at your appointment time. If you have trouble, call or text us and we will help.

Our office is at 28 Hidden Trace Dr in Ringgold, Georgia, and we care for patients across Chattanooga and North Georgia. Every visit is by appointment only, and we do not accept walk-ins. In-office visits are Tuesday to Friday, 8:00 a.m. to 5:00 p.m. Virtual visits are Monday to Friday, 8:00 a.m. to 5:00 p.m., and Saturday, 8:00 a.m. to noon.